FAQs

I lost my password, what do I do?

Please use the lost password link on the login page or feel free to use the contact form to let us know. We'll email you a new password.

Do I need to download anything to use KidsCerts?

No, KidsCerts award maker works completely within your web browser. It's not like desktop software that you have to download and install.

How do I setup my printer to work with KidsCerts?

KidsCerts outputs certificates as PDF files. Your printer should already be setup to print PDF files. Almost all of the time users have no problems. Contact us if you do.

What happens if I decide I want my money back?

Simply contact us using the "contact" link at the top of this website. Make a request and we'll promptly issue a refund. We'd appreciate your feedback, but it's certainly not required.

Any subscriber who is not completely satisfied for any reason can cancel at any time and get a 100% refund. Just use the contact form to reqest a refund. Your entire purchase price will be promptly returned to you with no questions asked. How's that for no risk!?