Our satisfaction guaranteed refund policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
Refunds (if applicable)
Once your refund request received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days or sooner.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from KidsCerts, as part of the buying process we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address and other anonymized data in order to provide us with information that helps us serve customers better.
Email marketing (if applicable): We may send you emails about KidsCerts, new products and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction or otherwise, we infer that you consent to our collecting your information and using it for the purposes outlined in this policy.
We will not share your personal information (personally identifiable data) with anyone for marketing, partnership, or other non-everyday-business purposes without your consent.
How do I withdraw my consent?
If you would like to withdraw consent for all communications from KidsCerts.com please send a request to firstname.lastname@example.org. You can also unsubscribe from specific mailing lists by clicking the “unsubscribe” link in the bottom of emails. If you are a paying customer of KidsCerts, we will always retain the right to send you email regarding your account, billing, security or other transactional communications.
Questions or requests to opt out can be sent to: email@example.com or mailing us at: KidsCerts.com 93 S Jackson St #75746 Seattle WA USA 98104-2818
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
For your security, KidsCerts does not store your credit card data on its servers. That instead is completely handled by our payment processor, 2checkout, which adheres to the security standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
TERMS OF SERVICE
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
KidsCerts does use certain cookies to help deliver a better user experience and to help us understand visitor behavior to serve our customers better. You can opt out of cookies in your browser settings.
AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at firstname.lastname@example.org or by mail at
93 S Jackson St #75746
Seattle, WA USA 98104-2818